The password recovery is not working.

The password recovery may not be working because of one or a combination of these reasons:

1. The email ID is incorrect.
2. The Verified Caller ID on the account is incorrect, has been deleted or has been taken by another account.
3. The account has been inactive for a too long period.

If you still have trouble, please email us to support@ifonoclast.com so we can troubleshoot with you.

Once you are logged in to the account, if you haven't already, we ask that you provide the following verifications for the safety of the account and of the Phonevite service:

1) Re-verify your Caller ID/s (if needed) in the My Caller ID page

3) Verify your email address under the  My Account - Security page

2) Provide and submit detailed information about your organization under the My Account - Organization page